Privacy Policy

Last Updated: August 31, 2026

Your privacy is important to us. This Privacy Policy explains how ShoppingSuru ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website.


1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, username, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or place an order.
  • Financial Data: We do not store any financial information on our servers. All payments are processed through secure payment partners (e.g., eSewa, Khalti).
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, and pages viewed.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use collected information to:

  • Create and manage your account.
  • Process your orders and manage payment transactions.
  • Deliver products to your specified location.
  • Email you regarding your account or order updates.
  • Send you promotional news, only if you have opted in.
  • Monitor usage trends to improve overall platform performance.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share information we have collected about you in specific situations:

  • To Our Vendors: When you place an order, we provide the fulfilling vendor with necessary details such as item specifics and customer delivery details.
  • To Our Delivery Partners: We share your shipping address and contact number with local courier partners strictly to fulfill deliveries.
  • By Law or to Protect Rights: If necessary to respond to legal process, investigate violations of site policies, or protect rights, property, and safety.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal data you provide, please note that no security measures are completely impenetrable against interception or misuse.

5. Policy on Cookies

We use cookies and similar tracking technologies to customize the platform and improve your browsing experience. Cookies help us keep you logged in, store shopping cart items, and remember preferences. You can instruct your browser to refuse cookies, though some features of the service may not function properly as a result.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please email us at privacy@shoppingsuru.com.