Vendor Terms & Conditions

Last updated: June 13, 2025

Welcome to the ShoppingSuru Vendor Partner Network. These terms govern your application, account, product listings, and sales operations as an independent vendor on our platform.


1. Account Registration

To become a vendor on ShoppingSuru, you must complete the registration process. All applications are subject to review and approval by our team. You agree to provide accurate, verified, and complete business information and to keep this profile updated at all times.

2. Vendor Responsibilities

As a registered vendor on ShoppingSuru, you are solely responsible for:

  • Providing accurate, complete, and high-quality product listings, including clear descriptions and authentic images.
  • Setting fair and accurate retail prices for all your products.
  • Managing your inventory levels continuously to reflect true stock availability.
  • Fulfilling orders promptly and packaging items securely for transit.
  • Ensuring your products do not infringe on any third-party intellectual property or trademark rights.

3. Order Fulfillment

Upon receiving a new order notification, you are expected to process and prepare the order for dispatch within 48 hours. Any unforeseen delays must be communicated immediately to both the customer and ShoppingSuru vendor support.

4. Payments and Commission

ShoppingSuru handles secure checkout and customer payment collection. Vendor payouts are processed on a monthly schedule, after deducting the agreed platform commission fee from total sales. For full payment tier breakdowns, please refer to our Commission Policy.

5. Termination & Account Suspension

ShoppingSuru reserves the right to suspend or permanently terminate any vendor account that fails to maintain quality standards, repeatedly violates platform policies, yields poor customer satisfaction ratings, or engages in fraudulent activities.

Vendor Support

Need help with your seller dashboard or account setup? Contact our seller support team at vendors@shoppingsuru.com.